Privacy Policy

INTRODUCTION

 

One Click Shop (“we”, “our”, “us”) is committed to protecting and respecting your privacy in accordance with:

• The UK General Data Protection Regulation (UK GDPR)
• The Data Protection Act 2018
• The Privacy and Electronic Communications Regulations (PECR)

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

• Visit our website
• Create an account
• Place an order
• Contact customer support
• Interact with us through any device

By using our website, you acknowledge that you have read and understood this Privacy Policy.

 

WHO WE ARE (DATA CONTROLLER)

 

One Click Shop is a company registered in the United Kingdom and acts as the Data Controller of your personal data.

Company Name: One Click Shop
Email: info@oneclickshopping.uk
Phone: +44 7716 287061

If you have any data protection questions, you may contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

 

PERSONAL DATA WE COLLECT

 

Under UK GDPR, personal data means any information relating to an identified or identifiable person.

We may collect the following categories of data:

3.1 Identity & Contact Data

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address

3.2 Account Data

• Username and password
• Purchase history
• Saved preferences

3.3 Financial & Transaction Data

• Payment transaction details
• Order details
• Billing information

⚠️ We do not store full credit/debit card numbers. Payments are processed securely through third-party payment providers.

3.4 Technical Data

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data

3.5 Marketing & Communications Data

• Marketing preferences
• Newsletter subscriptions
• Customer service communications

4. LAWFUL BASIS FOR PROCESSING (UK GDPR)

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on:

4.1 Contractual Necessity

To process and deliver your orders.

4.2 Legitimate Interests

• Prevent fraud
• Improve website performance
• Analyse customer behaviour
• Manage our business operations

4.3 Legal Obligation

To comply with tax, accounting, and regulatory requirements.

4.4 Consent

For marketing emails and non-essential cookies.
You may withdraw your consent at any time.

 

HOW WE USE YOUR PERSONAL DATA

 

We use your data to:

• Process and deliver orders
• Manage payments and refunds
• Provide customer support
• Improve website functionality
• Prevent fraud and unlawful activity
• Send marketing communications (if consented)
• Comply with legal obligations

 

SHARING YOUR PERSONAL DATA

 

We may share your data with:

6.1 Service Providers

• Payment processors
• Delivery and logistics companies
• Website hosting providers
• IT and marketing service providers

All service providers are required to process data securely and in compliance with UK GDPR.

6.2 Buy Now, Pay Later Providers (e.g., Klarna)

If you choose Klarna at checkout, certain personal data will be shared with Klarna for:

• Credit assessment
• Fraud prevention
• Payment processing

Klarna will process your data according to its own privacy policy.

6.3 Legal Authorities

Where required by law or to protect our legal rights.

 

INTERNATIONAL DATA TRANSFERS

 

Some of our service providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

• UK-approved International Data Transfer Agreements (IDTAs)
• Adequacy regulations
• Standard Contractual Clauses

This ensures your data remains protected.

 

COOKIES & TRACKING TECHNOLOGIES (PECR COMPLIANT)

 

We use cookies to:

• Ensure website functionality
• Analyse traffic
• Improve user experience
• Provide relevant advertising

Under UK PECR regulations:

• Essential cookies do not require consent.
• Non-essential cookies (analytics, marketing) require your consent.

You may manage cookie preferences via our cookie banner or browser settings.

 

DATA SECURITY

 

We implement appropriate security measures including:

• SSL encryption (HTTPS)
• Secure payment gateways
• Access controls
• Regular security monitoring

However, no system is completely secure.

 

DATA RETENTION

 

We retain personal data only as long as necessary to:

• Fulfil contracts
• Comply with tax and accounting laws (typically 6 years in the UK)
• Resolve disputes
• Prevent fraud

When no longer required, data is securely deleted or anonymised.

 

YOUR RIGHTS UNDER UK GDPR

 

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (“Right to be Forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact:
📧 info@oneclickshopping.uk

We may require proof of identity before processing your request.

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

 

WITHDRAWAL OF CONSENT

 

You may withdraw consent for marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

Withdrawal does not affect lawful processing carried out before withdrawal.

 

CHILDREN

 

Our website is not intended for individuals under 18 years old.
We do not knowingly collect personal data from children.

 

THIRD-PARTY LINKS

 

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

 

CHANGES TO THIS POLICY

 

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website after updates constitutes acceptance of the revised policy.